We are Open!

COVID-19 Information

  • Booked appointments only – Please wear a face mask in the practice. If you do not have one we can provide one for a nominal fee.
  • Arrive on-time and not too early to your appointment. Please wait to be invited into the practice, we keep a maximum of 3 patients in the practice at one time for your safety.
  • If you do feel unwell please do not attend your appointment.
  • If you cannot make your appointment please notify us in advance on 020 8893 8041.
  • We do not require signatures for NHS patients to reduce any potential exposure.
  • Please sanitise your hands when you enter and leave the practice and check-in to NHS Track and Trace.

Your and Our safety is first and most paramount.

In response to COVID-19 we are spacing out patient appointments and limiting the number of patients within the practice at any given time. We are currently only accepting booked appointments, please book your appointment on 020 8893 8041.

Upon arrival we will check your temperature and provide hand sanitation stations for use. Face masks are mandatory within the practice, please ensure you bring yours otherwise we can provide one for a nominal fee. All equipment that is touched including frames are sterilised between patients.

If you have been shielding or are more concerned about coming in for an eye examination but are having issues and would like to come in, let us know and we can block out extra time so that you are more comfortable and would likely be the only patient in the premises while you have your appointment. Safety is the most important thing, but we can maintain this and at the same time get your eyes seeing better.

Hi, I'm Uttam

I’m a long established independent Optician in Whitton who will tell you what you need to know now so you can keep living the life you love for years to come.

Hi, I'm Uttam

I’m a long established independent Optician in Whitton who will tell you what you need to know now so you can keep living the life you love for years to come.

We are a local, family run opticians focused on improving the visual quality of life of our patients

I believe in putting my patients needs above turning huge profits and that starts with helping you

  • Understand: In clear language what is happening to your vision
  • Improve: Giving you simple, clear instructions to follow to improve your vision
  • Prevent: Lifestyle changes to prevent further deterioration of your vision

I am a fully registered Optometrist for private and NHS patients and a member of the College of Optometrists, the General Optical Council, the Association of Optometrists and a member of two Local Optical Committee’s. 

I specialise in helping people that have been let down by their opticians or feel like they have not been listened to.

The majority of my patients are:

Young Children:

Can pose difficulty in testing as they may or may not fully understand the test, or may struggle to sit still. Patience is necessary to ensure a good result. We book children with longer than average test times so that we can spend the required time to thoroughly examine their vision to ensure accurate results.

Complex Requirements:

The majority of my patients have complex prescriptions or have had issues elsewhere which cannot be resolved. They come for a second or more thorough opinion to understand the issue. 

I spend approximately 45 minutes with my complex patients for an eye exam. This ensures a thorough examination and accurate results.

Elderly Patients:

I spend approximately 45 minutes with my Elderly patients for their eye examination to ensure they are not rushed, and given ample time to get an accurate result. 

Each test includes a part dedicated to understanding the types of activity and lifestyle a patient enjoys to ensure any recommendations will best help their lifestyle.

Office Workers:

Using VDU equipment can present unique challenges for office workers. As part of the eye examination I test specific distances to ensure a perfect fit solution for each and every patient.

Contact Lens Patients:

Typically these consultations are rushed with limited options presented to the patient. I provide a thorough consultation to examine the variety of different contact lens options that are available to ensure the best solution for each patient.

Dry Eyes:

Due to the almost constant use of screen technology (TV, computers, tablets, mobile phones, etc) dry eyes is particularly common. However, large retail stores with short 10-20 minute eye examinations do not allow time for examination of the external parts of the eyes. I provide a full external examination during each eye test and offer advice and solutions for improving dry eyes and Blepharitis.

What our customers are saying

EXCELLENT
39 reviews on
Denis Fleri
Denis Fleri
2021-02-18
Verified
I would highly recommend this family business. Mr Patel is extremely knowledgeable and always willing to help his patients.
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Ade Allenby
Ade Allenby
2020-12-11
Verified
Took the time to explain in simple terms my prescription and then found me the most cost effective way to try my first pair of glasses. Having been unsure about what a chain optician had told me I got Uttam’s second opinion and it made a lot more sense. You really feel like he values your custom and isn’t in it for a short term profit.
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ram komma
ram komma
2020-11-30
Verified
George Flatman
George Flatman
2020-11-13
Verified
I can’t recommend Dr. Patel enough, from the initial eye test to specially ordering in the frame I wanted, he couldn’t do enough for me! The detail and passion he has is unrivalled! Thoroughly impressed.
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Oprisan Alexandru
Oprisan Alexandru
2020-11-04
Verified
The best optometrist in London, highly recommend Mr. Patel!
Read more
exploding ferret
exploding ferret
2020-02-23
Verified
Very friendly and knowledgeable, cares about your eyes. I have difficulty with some of the calibration tests but he is very patient and takes extra time so I never feel rushed.
Read more
Branavan Arumughan Jeyendran
Branavan Arumughan Jeyendran
2020-01-11
Verified
Raj Govindan
Raj Govindan
2019-12-09
Verified
Local clinic where you get excellent personalised service. I would highly recommend.
Read more
Sunny Ryait
Sunny Ryait
2019-08-26
Verified
I took my 5 year old daughter to see Mr Patel for her first ever eye test. She was nervous due to a bad experience at a certain high street opticians which my wife put to a stop mid test and had to leave. Mr Patel was very professional and treated my daughter with care and attention. Explaining the tests and reasons behind them showed his knowledge and passion. He was patient letting my daughter choose and try on different glasses but at the same time advising me on the different styles and benefits of the different frames. The after care was great too with regular updates on when to collect her glasses. I walked away very happy with the professionalism and services of Mr Patel and his staff.
Read more

Take a look around the Practice

I believe in putting my patients needs above turning huge profits and that starts with helping you. I specialise in helping people that have been let down by their opticians or feel like they have not been listened to.

Why patients that come to us, prefer us

  • Individual repeated care. We listen. We offer patience and care.
  • The Optometrist does EVERYTHING. Including examinations, measurements, dispenses and checking spectacles which results in fewer errors.
  • See the same optometrist every time. Your optometrist understands your symptoms and changes over time. You get the confidence knowing they know your history.
  • Service tailored to your individual needs.
  • Independent choice of products. Only the best.

Services We Provide

Private Eye Examinations

NHS Eye Examinations

Learn More >

Glaucoma Screening

Diabetic Screening

Child Eye Examination
(Free under NHS)

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Contact Lens Assessment & Fitting

Soft and Rigid Gas Permeable Lenses
(Hard Lenses)

NHS Vouchers
(Hospital Vouchers)

Learn More >

Full Disabled Access and Testing Facilities
(Wheelchair Accessible)

External Prescription Dispensing

Eyecare Vouchers
(Edenred)

Learn More >

Smart Employee Eyecare (SEE) Vouchers

Learn More >

Dry Eye Assessments

BlephEx Treatment for MGD

Learn More >

Designer Glasses & Sunglasses

Prescription Sunglasses

Sports Eyewear
(Polarised Sunglasses)

Ready Reading Glasses

Eye Drops

Contact Lens Solutions & Accessories

Spectacle Accessories

Clip On’s & Over the Top Polarised Sunglasses

Being Independent Means We Always Provide The Best

Prices

Eye Examination:
£45.00
Contact Lens Check:
£45.00
NHS Patients:
Free
Children Under 16:
Free
Young Adults Under 18 in Full-time Education:
Free

Vouchers Accepted:

Edenred Eyecare
Smart Employee Eyecare (SEE)

Frames start from £40.00 and Contact Lenses from £20.00.

We can provide a letter head printed receipt or PDF emailed copy so that you can claim back fees from your Healthcare insurance plan if covered, eg: Bupa, Simply Health, etc. 

Contact Us

Address:

135 Percy Road

Whitton

Twickenham

TW2 6HT

Phone:

020 8893 8041

Fax:

020 8893 8041

Email:

info@upateloptometrist.co.uk

Request a Callback

Get a callback from one of the team to book an appointment

    Meet the Team

    Uttam Patel

    Practice Owner

    Priti Patel

    Practice Manager

    Priya

    Optical Assistant

    Julie

    Receptionist

    Opening Hours

    Monday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Tuesday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Wednesday
    Closed
    Thursday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Friday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Saturday
    9:30am - 2:00pm
    Sunday
    Closed

    Access to the Practice

    We are located over the bridge, away from the High Street on Percy Road, next to Percy Road Pharmacy. 

    On-road parking is available, however, there are permits between Mon – Fri (10am – 2pm) and on Rugby match days (11am – 11pm).

    You can otherwise park on Jubilee Avenue, which is very close to the practice.  There is also a Bus stop directly outside the practice. Whitton Railway Station is less than a minute walk from the practice.

    We are Disabled Access Friendly throughout the whole practice and offer consultations in both English or Gujarati. In addition to less able patients we are happy to offer a Home Drop-off Service for Eye Drops, Accessories, Contact Lenses or Spectacles.

    Payment Methods Accepted

    Payment Methods

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