Hi, I'm Uttam

I’m a long established Independent Optician in Whitton who will tell you what you need to know now so you can keep living the life you love for years to come.

Hi, I'm Uttam

I’m a long established independent Optician in Whitton who will tell you what you need to know now so you can keep living the life you love for years to come.

We are a local, family run opticians focused on improving the visual quality of life for our patients

I believe in putting my patients needs above turning huge profits and that starts with helping you

  • Understand: In clear language what is happening to your vision
  • Improve: Giving you simple, clear instructions to follow to improve your vision
  • Prevent: Lifestyle changes to prevent further deterioration of your vision

I am a fully registered Optometrist for private and NHS patients and a member of  the General Optical Council, the Association of Optometrists and a member of the Local Optical Committee. 

I specialise in helping people that have been let down by their opticians or feel like they have not been listened to.

The majority of my patients are:

Young Children:

Can pose difficulty in testing as they may or may not fully understand the test, or may struggle to sit still. Patience is necessary to ensure a good result. We book children with longer than average test times so that we can spend the required time to thoroughly examine their vision to ensure accurate results.

Complex Requirements:

The majority of my patients have complex prescriptions or have had issues elsewhere which cannot be resolved. They come for a second or more thorough opinion to understand the issue. 

I spend approximately 45 minutes with my complex patients for an eye exam. This ensures a thorough examination and accurate results.

Elderly Patients:

I spend approximately 45 minutes with my Elderly patients for their eye examination to ensure they are not rushed, and given ample time to get an accurate result. 

Each test includes a part dedicated to understanding the types of activity and lifestyle a patient enjoys to ensure any recommendations will best help their lifestyle.

Office Workers:

Using VDU equipment can present unique challenges for office workers. As part of the eye examination I test specific distances to ensure a perfect fit solution for each and every patient.

Contact Lens Patients:

Typically these consultations are rushed with limited options presented to the patient. I provide a thorough consultation to examine the variety of different contact lens options that are available to ensure the best solution for each patient.

Dry Eyes:

Due to the almost constant use of screen technology (TV, computers, tablets, mobile phones, etc) dry eyes is particularly common. However, large retail stores with short 10-20 minute eye examinations do not allow time for examination of the external parts of the eyes. I provide a full external examination during each eye test and offer advice and solutions for improving dry eyes and Blepharitis.

What our customers are saying

EXCELLENT
46 reviews on
dj merf
dj merf
24. May, 2022.
Verified
This was my first visit after a recommendation from a friend of my father's I got an email reply and appointment straight away. The service is awesome the way you feel is so welcoming and the level of quality was outstanding. I'm not keen on my eyes being touched but was so at ease was an awesome experience. Wish I could rate higher but I will tell everyone I know how good this man is, thank you Uttam, regards Rob H.
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Gareth Forshaw
Gareth Forshaw
16. May, 2022.
Verified
Amazing optometrist. Caring, thoughtful, took a wholistic approach and was extremely thoughtful in his approach. Love that we can support local businesses and get such amazing service at the same time. Will definitely be back.
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Jess Lewis
Jess Lewis
14. January, 2022.
Verified
Very friendly optometrist. Provided good and thorough service and completed a form I needed. Recommended!
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Ian Razey
Ian Razey
13. August, 2021.
Verified
I have been using this family run practice for over five years. Brilliant customer service experience. Uttam Patel is very knowledgeable and explains carefully your optical prescription and any treatments in simple easy to understand terms. Highly recommended.
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Faisal Majid
Faisal Majid
29. June, 2021.
Verified
The ongoing customer care and concern shown by Uttam is absolutely exemplary. In hindsight I have wasted years seeing 'supermarket' opticians only to be dissatisfied. The advice, time and care you will receive are worth every penny with Uttam. Highly recommended!
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Sharad Buddhdev
Sharad Buddhdev
24. February, 2021.
Verified
I would highly recommend Mr Patel and U P Opticians. Upon visiting his staff and he were very friendly and put me at ease from the moment I entered the building. He took great care and meticulously explained the terms of the prescription and various numbers that are associated with it. He provided a unique personal touch which you do not seem to get from many of the larger chains. He thoroughly performed the eye test and explained the process. Thereafter he was able to provide excellent advice in relation to lenses and frames that they offer. He has a great network of supply locally and overseas which enables him to offer the very best lenses, frames and other products which unfortunately the other budget chains do not offer. I would highly recommend Mr Patel and his services. He is an excellent optician who is extremely knowledgeable and provides excellent and careful advice.
Read more
Ummit Sethi
Ummit Sethi
24. February, 2021.
Verified
Uttam was really helpful in assisting us - and my young daughter. He puts his patients and customer service first. Excellent experience throughout.
Read more
Denis Fleri
Denis Fleri
18. February, 2021.
Verified
I would highly recommend this family business. Mr Patel is extremely knowledgeable and always willing to help his patients.
Read more
Ade Allenby
Ade Allenby
11. December, 2020.
Verified
Took the time to explain in simple terms my prescription and then found me the most cost effective way to try my first pair of glasses. Having been unsure about what a chain optician had told me I got Uttam’s second opinion and it made a lot more sense. You really feel like he values your custom and isn’t in it for a short term profit.
Read more

Take a look around the Practice

I believe in putting my patients needs above turning huge profits and that starts with helping you. I specialise in helping people that have been let down by their opticians or feel like they have not been listened to.

Why patients that come to us, prefer us

  • Individual repeated care. We listen. We offer patience and care.
  • The Optometrist does EVERYTHING. Including examinations, measurements, dispenses and checking spectacles which results in fewer errors.
  • See the same optometrist every time. Your optometrist understands your symptoms and changes over time. You get the confidence knowing they know your history.
  • Service tailored to your individual needs.
  • Independent choice of products. Only the best.

Services We Provide

Private Eye Examinations

NHS Eye Examinations

Learn More >

Glaucoma Screening

Diabetic Screening

Child Eye Examination
(Free under NHS)

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Contact Lens Assessment & Fitting

Soft and Rigid Gas Permeable Lenses
(Hard Lenses)

NHS Vouchers
(Hospital Vouchers)

Learn More >

Full Disabled Access and Testing Facilities
(Wheelchair Accessible)

External Prescription Dispensing

Eyecare Vouchers
(Edenred)

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Smart Employee Eyecare (SEE) Vouchers

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Eyecare Plans

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INFIELD Safety UK

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Dry Eye Assessments

BlephEx Treatment for MGD

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Enhanced Optometric Services

Prescription Sunglasses

Sports Eyewear
(Polarised Sunglasses)

Ready Reading Glasses

Eye Drops

Contact Lens Solutions & Accessories

Spectacle Accessories, Magnifiers & Repairs

Clip On’s & Over the Top Polarised Sunglasses

Being Independent Means We Always Provide The Best

Prices

Eye Examination:
£45.00
Contact Lens Check:
£45.00
NHS Patients:
Free
Children Under 16:
Free
Young Adults Under 18 in Full-time Education:
Free

Vouchers Accepted:

Edenred Eyecare

Eyecare Plans

Smart Employee Eyecare (SEE)

Frames start from £40.00 and Contact Lenses from £20.00.

We can provide a letter head printed receipt or PDF emailed copy so that you can claim back fees from your Healthcare insurance plan if covered, eg: Bupa, Simply Health, etc. 

Contact Us

Address:

135 Percy Road

Whitton

Twickenham

TW2 6HT

Phone:

020 8893 8041

Fax:

020 8893 8041

Email:

info@upateloptometrist.co.uk

Request a Callback

Get a callback from one of the team to book an appointment

    Meet the Team

    Uttam Patel

    Practice Owner

    Priti Patel

    Practice Manager

    Priya

    Optical Assistant

    Julie

    Receptionist

    Opening Hours

    Monday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Tuesday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Wednesday
    Closed
    Thursday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Friday
    9:30am - 1:00pm, 2:00pm - 5:00pm
    Saturday
    9:30am - 2:00pm
    Sunday
    Closed

    Access to the Practice

    We are located over the bridge, away from the High Street on Percy Road, next to Percy Road Pharmacy. 

    On-road parking is available, however, there are permits between Mon – Fri (10am – 2pm) and on Rugby match days (11am – 11pm).

    You can otherwise park on Jubilee Avenue, which is very close to the practice.  There is also a Bus stop directly outside the practice. Whitton Railway Station is less than a minute walk from the practice.

    We are Disabled Access Friendly throughout the whole practice and offer consultations in both English or Gujarati. In addition to less able patients we are happy to offer a Home Drop-off Service for Eye Drops, Accessories, Contact Lenses or Spectacles.

    Payment Methods Accepted

    Payment Methods

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